| Main Office – McGees Crossroads | | Monday thru Friday 8AM-5PM | |
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| Advertising Department | (919)-578-8434 EXT 300 | Monday thru Friday 8AM-5PM (24/7 Voicemail) | advertising@poundstowing.com |
| Billing Department | | Monday thru Friday 8AM-5PM | billing@poundstowing.com |
| Claims Department | (919)-578-8434 EXT 302 | 24/7 Voicemail | claims@poundstowing.com |
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| Dispatch Department | (919)-578-8434 | 24/7 | dispatch@poundstowing.com |
| Legal Department | (919)-578-8434 EXT 303 | 24/7 Voicemail | legal@poundstowing.com |
| Support Department | | Monday thru Friday 8AM-5PM | support@poundstowing.com |
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| Blake Pounds – Owner | | | blake@poundstowing.com |
| Travis Rigsbee – Shift Supervisor I | (919)-578-8434 EXT 121 | | ` |
| Collin C. – Operator | (919)-578-8434 EXT 122 | | |
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| Pounds Auto Repair | (919)-578-7355 | Temporarily Closed | autorepair@poundstowing.com |
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